Privacy Policy

We collect information that you provide directly to us when you:

• Fill out forms on our website
• Register for an account
• Subscribe to our newsletter
• Request a consultation or service
• Participate in surveys or promotions
• Contact our customer support

The types of information we may collect include:

• Personal identifiers (name, email address, phone number)
• Billing information and payment details
• Company information
• Communications and correspondence with us
• Survey responses and feedback

We also automatically collect certain information when you visit our website, including:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on the site
• Referring website or source
• Geographic location (country and city level)

We use the information we collect for various business and commercial purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and fulfill orders
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize your experience and deliver content relevant to your interests
• Improve our marketing and promotional efforts

We use cookies and similar tracking technologies to collect information about your browsing activities and to understand how you interact with our website.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Track your browsing habits to deliver targeted advertising

You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to use all the features of our site.

Other Tracking Technologies:

We may also use web beacons (small graphic images), pixels, and similar technologies to monitor how you interact with our emails and website.

Our website may contain links to third-party websites and services that are not owned or controlled by Video Cartel. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We may use third-party services for various purposes, including:

• Analytics (Google Analytics)
• Customer relationship management (CRM)
• Email marketing services
• Payment processing
• Social media integration
• Advertising networks

These third parties may use cookies, web beacons, and other tracking technologies to collect information about your use of our website and other websites. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.

We encourage you to review the privacy policies of any third-party websites or services that you visit from our website.

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Our security measures include:

• Encryption of sensitive data
• Secure socket layer (SSL) technology
• Regular security assessments
• Access controls and authentication procedures
• Regular backups
• Staff training on data protection

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request that we correct inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you can request that we delete your personal information.
• Right to Restrict Processing: You can request that we limit how we use your personal information.
• Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to our processing of your personal information for certain purposes.

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below. We will respond to your request within the timeframe required by applicable law.

Please note that we may need to verify your identity before processing your request.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Legal obligations to which we are subject
• Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

When we no longer need to use your personal information, we will either delete it from our systems or anonymize it so that it can no longer be associated with you.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we discover that a child under 16 has provided us with personal information, we will delete such information from our servers.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your continued use of our website after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

We will respond to your inquiry as soon as possible, typically within 30 days.